3 mistakes you want to avoid

Some people will say anything and do anything to sell you a sauna. Don't just take their word! Do some research and buy from a reliable company. Here are 3 mistakes buyers often make when buying a sauna. Do not make these mistake to buy an effective, safe, and reliable far infrared sauna product.

Mistake 1: Buying a sauna from a non-U.S. manufacturer.

Check if the manufacturer is a U. S. company. Many companies merely import a Chinese brand from a Chinese manufacturer and sell it as a U.S. brand. The problem is, you never know when the seller changes the manufacturer, and you end up with nowhere to get the support from. If the seller is not able to provide you with the manufacturer’s information, you should pass and shop somewhere else. Health Mate Sauna is the No. 1 U. S. brand with a proud history of 30 years in business. Find out more in our HISTORY page.

Mistake 2: Buying a sauna with no Safety Certifications OR Product Liability Insurance

Safety Certifications

Make sure that the sauna carries a legitimate NRTL (Nationally Recognized Testing Laboratory) certification issued in North America such as CSA and CSA Canada. Don't just take a salesperson's word for it, have them provide a copy of the certification. In many jurisdictions, it is illegal to sell or use electrical equipments that are not certified by a NRTL certification company. If you buy a product that has no certification, you are putting yourself at risk with your local building inspectors or your home insurance company.

Product Liability Insurance

Also, make sure that the company stands behind not only their products, but also their customers 100%. Ask if the company carries product liability insurance. There are several reasons why this is a good reference to measure if the company and its products are legitimate:

No insurance company will underwrite a policy without investigating the company or the product.
Product liability insurance protects customers for any unfortunate events that may have caused by the product.

Warranty only covers the product, but what about any property damage or loss? If a company does not carry product liability insurance, it’s because either they can’t afford it or they don’t care what happens to you. http://www.healthmatesauna.com/products/index.html

Health Mate proudly holds CSA, CSA USA, CE, NEMKO, and TUV certifications under our company name, PLH Products, Inc.

Mistake 3: Buying a sauna with the heaters that are not UL-approved

Make sure that you are buying a sauna with UL-certified heaters. UL, or Underwriters Laboratories, is the worldwide trusted source for product compliance, so this approval ensures that your heater is safe and reliable, while being effective.

Health Mate’s heaters are the only far infrared heaters on the market that are UL-approved
Health Mate has the only heater capable of producing enough heat to be used in cold ambient temperatures, with a reflective panel to ensure full distribution of energy throughout the sauna. Find out more on out HEATERS page or HEATER COMPARISONS page.