Frequently Asked Questions

Return Policy

No return of the goods is permitted without the prior authorization of Seller.  All returns are subject to a flat $200 restocking fee, excluding freight.  Absolutely no returns are permitted after 30 days from receipt of the ordered goods.  Canceling Purchaser is to be held financially responsible for all freight charges involved with the order, including but not limited to the outgoing and return freight, from/to Seller’s warehouse.  Purchaser must return the original goods intact with all components (CD Stereo, Remote Control, Instructions, etc.) intact.  All components must be in like-new condition.  All returns will only be granted to the actual purchaser whose name appears on the receipt.

At his discretion, Seller may decline Purchaser’s return or charge Purchaser a fee for missing items or items that Seller determines are damaged or require service.  All cash or check transactions will be refunded by check. Credit card transactions will be refunded to the credit card account used for the original transaction. Refunds may take four to six weeks for processing.  Down payments, deposits, and layaways are NON-REFUNDABLE.  Sales Order/Agreement will terminate and deposit will be forfeited if payment of the total purchase price has not been made within six (6) months from the date of Sales Order/Agreement.  However, Seller will refund any deposit and subsequent payments only when the goods that Purchaser ordered have, for any reason, become no longer available.