Health Mate Warranty
Not all warranties are the same.
Almost all other brands that sell infrared saunas offer a limited lifetime warranty, and these warranties sometimes don’t cover even the most important parts of the machine.
Some of these warranties may only last 1 year. The chances of you finding a defect or some sort of issue with workmanship or manufacturing after 1 year of ownership is highly unlikely.
Health Mate sets the standard in ethics. Here is what your warranty covers:
1. Product
Type of Warranty
Unconditional Lifetime Warranty
An unconditional lifetime warranty means that the product is covered for its natural life.
2. Product
Sauna Wood
Type of Warranty
5 Year Warranty
We use “A” Grade Canadian Western Red Cedar, which is the highest quality wood that can be used for building saunas. Most luxury woods, including our Western Red Cedar, can last for more than 30 years with the proper care and treatment.
3. Product
Power Supply & Patented Controller
Type of Warranty
5 Years
Our power supplies are commercial grade and are extremely well built, and built for safety.
For technical support or additional questions, fill out this form or contact us over the phone.
Health Mate has been manufacturing quality in-home infrared saunas for over 40 years. Our wide selection of infrared saunas for sale ensures there’s something for everyone. For other common FAQs regarding features and benefits, installation and assembly, maintenance, operations, and troubleshooting, make sure to check out our in-depth infrared sauna FAQ guide. For even more in-depth articles on saunas, check out our infrared sauna blog.