My Sauna is Slow to Heat Up

My Sauna is Slow to Heat Up

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The first variable to consider is to ensure all your heaters are powering on. To check this, turn your Health Mate on and set the time for 20 min and temperature to 150 degrees. If your controller is in Celsius please see this article change to Fahrenheit. Wait 10 minutes and place your hand over each heater. You should feel an even heat throughout all heaters, except your bench heater. Your bench heater produces lower temps due to lower wattage.  

If all heaters are turning on and you can feel all the heaters producing heat, the next variable to consider is ambient temperature outside of your sauna. Our testing and heat up times are based on an average household temperature of 70 degrees. If your sauna is outside, in your garage, or a basement that doesn’t have an outside ambient temperature of 70 degrees you can expect longer heat up times. For example, if your sauna is in your garage and your garage is 50 degrees at time of use, your Health Mate will have to warm the air in the sauna approximately 10-20 minutes longer to reach the base temperature below.  

base temperature chart

If your Health Mate is outside, in your garage or your basement, here are a couple tips that can speed up your heat up times.  

  1. There are two holes in your Health Mate’s floor that run cables for your heaters and controllers. One is in the front right and the other is located under your bench near the red power supply. These holes were mandatory for safety and future replacement of wires if needed. You can plug these holes with a small hand towel to eliminate any cold drafts.  
  2. You can turn off your bench heater during warm up. This will allow your main heaters to produce maximum heat. Once you have reached the temperature selected then you can turn the bench heater back on. To turn off your bench heater: The line should be lifted, and the circle should be pushed down.   

If you are still experiencing troubles please feel free to fill out a support ticket so a technician can further assist you.  

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