We ask that you fill out a support ticket to help us expedite and manage customer interactions.
For faster service please submit form before calling.
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We have upgraded our internal customer service/technical support department to better serve you. Our primary goal is to get your Health Mate sauna up and running as quick as possible. We will be reaching out by email within 48-72 business days. If we need to speak over the phone directly, one of our technicians will give you a call. Thank you! Often we will contact you same day. However, please allow up to 48 hours for a respose during seasonal spikes. Thank you.
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